Leaders in cloud contact center and video-first unified communications join forces to deliver faster, more personalized customer experiences while supporting remote workers As companies and ...

NICE inContact Announces Support for Routing Omnichannel Interactions Natively in Salesforce Live Agent With API integrations with Salesforce, CXone intelligently routes interactions to improve ...

BOSTON--(BUSINESS WIRE)--Fuze, the leading cloud-based communications provider for the modern global enterprise, today announced the expansion of its partnership with NICE inContact, further enhancing ...

COLUMBUS, OH / ACCESSWIRE / DECEMBER 4, 2018 / ContactUS Communications, a U.S.-based provider of contact center services, launched its Master Agency division, anchored by NICE inContact, to better ...