ZDNET's key takeaways The Black Screen of Death is incredibly annoying, but often easily diagnosed.The most common culprits ...

Last month, we discussed several utilities to help troubleshoot memory and hard drive issues. However, many of the problems you’re likely to encounter will be software related. Most will be minor ...

According to the universal law articulated by Edward Murphy(we’re not closely related), anything that can go wrong will go wrong. And when the wrong thing happens to your desktop PC, it can plunge you ...

Your Windows PC might be designed to make your life easier, but they often have a non-stop list of problems. Today we'll walk through some of the more common problems and how to troubleshoot them.

Try this: Press Ctrl-Alt-Del (and then click Task Manager, if you’re running Windows Vista), then click the Processes tab. Ever wonder what all those items are? You should, especially if you’re trying ...

First, let me say that I don't have the PC on which this is occurring yet. I will be working on it in the next couple of days, but I want to have some troubleshooting ideas when I go in. I won't be ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...