EXCEPTING in those rare cases when the person who gives me a letter of introduction is rude enough to seal it, I make a regular practice of reading the letter before presenting it. The morality of ...

Many of the letters you write in business are designed to influence the ideas or behaviors of others. Persuasive letters to sell something should have a unique formula, immediately grabbing a reader's ...

DEAR MISS MANNERS: What, precisely, is a “letter of introduction”? Characters in novels from the 19th and early 20th centuries use them whenever they come to a town unfamiliar to them, but I have ...

It is an honor to be asked to be someone’s character reference. But even if you are enthused about helping a friend or colleague out, you might feel a little intimidated by the prospect of putting the ...