In an age where almost every prospective customer or client is connected and online, an organization’s website often functions as the first point of contact. This is also the age when many employees ...

As part of the CXOTALK series of conversations with innovators, I recently interviewed Cameron Tuckerman-Lee, a site reliability engineer at Airbnb. I caught up with Cameron at New Relic's ...

Site reliability engineering principles first established by Google have yielded a new, important engineering role at the heart of devops As the world has shifted online, the reliability of websites, ...

Journal of Reliability Science and Engineering will be published by IOP Publishing and the Institute of Systems Engineering of China Academy of Engineering Physics Journal of Reliability Science and ...

At the end of the day, the customer experience is about how well a product works. Engineers shape those impressions daily.