The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

With Apple's launch of the repair extension program for the MacBook plus 2016 and 2017 MacBook Pro keyboards comes uncertainty about how to start it, and what to expect. AppleInsider explains the ...

Apple is making a notable change to how it handles repairs for users suffering from keyboard problems with their MacBook and MacBook Pro. The company will now complete keyboard-related repairs ...

Don’t get mad if your MacBook keyboard develops problems, get it fixed. It’s free and now it’s quick. Photo illustration: Graham Bower/Cult of Mac Apple has ordered that sticky MacBook keys be ...

A laptop that's hard to type or point with isn't much of a help when you're getting things done away from your desk. But you can fix and replace your keys and touchpad rather than take a big credit ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...

An AppleInsider article has stoked some consumer frustration over Apple’s butterfly keyboards. In it, AppleInsider combed through a limited dataset of warranty events from participating Apple Genius ...

Apple is speeding up MacBook keyboard repairs by conducting the jobs on-site at its stores, and it's even promising a next-day turnaround for pickup in a handful of cases. Previously, Apple sent ...

Apple has indicated that most MacBook and MacBook Pro keyboard repairs will be required to be completed at Apple Stores until further notice, rather than being shipped to an off-site Apple repair ...