Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

GARFIELD HEIGHTS, Ohio — Spectrum is seeking to fill about 70 customer-service positions in Northeast Ohio at hiring events to be held each Wednesday in February. The openings are for customer service ...

NEWS. JOSHUA, THANK YOU. NEW TONIGHT. YOU MAY HAVE EXPERIENCED A COMPLETE LOSS OF INTERNET, TV, PHONE ACCESS OR ALL THREE AFTER A PIEDMONT TRIAD WIDE SPECTRUM OUTAGE. SOME BUSINESSES EVEN LOST THE ...

An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...