It’s not enough to know the tasks your users need to accomplish. Using a journey map allows you to get inside the minds of your users, understanding their wants and needs. Journey maps work by ...

Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. How often are you taking the time to collect user base feedback?

Before smartphones, few people used software every day outside of those who were heavily invested in the tech space. Fast-forward to now, and more people use software and digital apps than ever before ...

Understanding how modern software platforms work helps businesses make better technology decisions and allows users ...

Info-Tech Research Group has revealed the top ten software solutions that have made the most positive impact on user productivity over the last year. Recognized as "Productivity Champions," these ...

Plan your end-user training strategy before software roll-out Your email has been sent Managers and IT departments often rush to deploy the latest and greatest software without considering the need to ...

TORONTO--(BUSINESS WIRE)--SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2021 Professional Services Automation Software Data Quadrant Awards, ...

A product that's difficult to figure out, inefficient to use, or poorly supported is not going to win much of a user base. See whether you agree with these criteria for user-friendliness. Lately, I ...

Operations management software plays a critical role in manufacturing—from visualization and data collection applications through integration with corporate business systems. Robust software ...

Application software is a subclass of computer software that employs the capabilities of a computer directly and thoroughly to a task that the user wishes to perform. This should be contrasted with ...

While installing Microsoft, or for that matter any, software, most of the users do not read the EULA or End User License Terms. But where would you as an End User go if you ever needed to read the End ...