The new multicloud offering from AWS and Google Cloud does not involve deploying servers and compute capacity within one another's data centers; instead, AWS has been integrated into the Google Cross ...

AWS and Google Cloud have jointly introduced a multicloud networking service enabling private, high-speed links between both platforms.

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

SEATTLE--(BUSINESS WIRE)--Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced Amazon Connect, a self-service, cloud-based contact center service that makes it easy ...

Since its debut at Enterprise Connect 2017, AWS has released new functionality for its cloud contact center solution, Amazon Connect, with regular cadence. Beginning in 2018, contact center market ...

FAIRFIELD, N.J.--(BUSINESS WIRE)--#1111managedconnectivity--11:11 Systems (“11:11”), a managed infrastructure solutions provider, today announced the availability of 11:11 Managed Connectivity for AWS ...

After years of resisting multicloud, AWS has unveiled Interconnect and acknowledged what practitioners have long known: Best ...