There's lost of ways to help your friends and family solve their tech problems. You can send them links to Lifehacker articles, tell them how to fix a problem over the phone, or you could fix the ...

There's nothing more frustrating than giving directions to a loved one over the phone. Even if they send you a video or use their camera to show you the issue, directing somebody how to use an app or ...

Your parents ring you up and they've got a problem: their iPhone isn't working. It "wont load pictures", they say. Or maybe it's having trouble with volume. Whatever the case may be, they're not ...