HOUSTON--(BUSINESS WIRE)--APQC, the nonprofit leader in benchmarking and best practices research, has introduced a business process framework for the retail industry. Following the recent update of ...

AI only creates lasting value when it is woven into the flow of work. Retail and CPG companies must redesign processes so AI ...

Retailers are under increasing pressure to do more with less. With disruptions in the supply chain, rising inflation, changing consumer behavior, and fluctuating demand all combining to create a ...

How do you attract new customers, create the loyalty to keep them, and maximize their lifetime value? This is what keeps retail leaders up at night. In retail, everything is about the customer, and ...

Aesthetics is a critical factor in the retail business; how the store space looks and feels can maximize or reduce sales. A store should be designed and decorated with the customer experience at the ...

DALLAS--(BUSINESS WIRE)--Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced ...

The problem of omnichannel retail returns is one that must be addressed. Returns currently account for about 16.5% of overall retail sales, and the amount of merchandise returned as a percentage of ...

A great majority (88%) of shoppers want to be able to return a purchase to a physical store or through a pre-paid shipping method, and even more (95%) say that how smooth the process is influences ...

Fashion retailer H&M started to charge customers for online product returns in September 2023. Citing a rise in delivery and processing costs, as well as growing consumer use of free returns, H&M ...

Cannabis license hopeful Johnny Sayegh at City Hall in February 2020. At 10 a.m. on Sept. 3, more than 200 people signed into an online application for L.A.’s latest round of cannabis business ...