Using the RMA Flow to manage Return Merchandise Authorizations effectively.
16:43
YouTubeServiceNow Community
Using the RMA Flow to manage Return Merchandise Authorizations effectively.
An RMA, short for Return Merchandise Authorization, serves as an agreement between a buyer and seller, facilitating the return or replacement of a defective product. This video tutorial aims to guide you through the procedural steps within the RMA Flow integrated into the HAM Application.
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